1. When Will My Order Ship?
- Orders Usually Ship Within 48 Hours.
2. How Can I Find The Status Of My Order?
- As Soon As Your Order Ships A Tracking Number Is Automatically Sent Over And You Can Track Your Order.
PLACING AN ORDER:
1. Which Payment Methods Do You Accept?
- Visa, MasterCard, Amex Credit And Debit Cards
2. How Do I Apply A Promo Code?
- You Can Apply Promo Codes In Your Cart At Checkout.
3. Do You Accept Prepaid Gift Cards?
- We Only Accept Prepaid Gift Cards Issued By Miko
4. How Do I Pay With A Miko Beauty Gift Card?
- You Use The Gift Card At Checkout Instead Of A Credit Card.
5. Is There A Pro Discount For Makeup Artists?
- We Do Not Sell Make-up Products As Yet So No Pro Discounts For Make-up Artists.
6. If An Item Is "Out Of Stock" Online, Is It Out Of Stock At Miko Beauty Stores?
- Not Usually. Items may be present at the store when they are not available online.
7. Can I Cancel My Order?
- Once The Order Is Made You Cannot Can Cancel By Sending An Email Before It Is Shipped Out.
1. Do You Offer Free Shipping?
- No. We don't ship for free right now.
2. Do You Ship To PO Boxes?
- Yes, we do ship to PO boxes.
3. Where Do You Ship?
- mikoBEAUTY ships worldwide! Check for shipping rates at checkout.
4. How Can I Change The Country I Am Shopping In?
- This Is Done Automatically Through The Ip Address Where The Computer You Are Using Is Located.
1. Does Miko Beauty Products Test On Animals?
- We Do Not Do Any Animal Testing.
2. Are Miko Beauty Products Vegan-friendly?
- Not All Miko Beauty Products Are Vegan Friendly.
3. How Do I Know If My Miko Beauty Purchase Is Authentic?
- If You Buy On Our Website Or On Amazon Then It Is Authentic. If You Buy From A Registered Stockist You Can Email Us To Confirm They Are Registered.
4. How Can I Find Out More Information About A Product?
- Email Us At Customerservice@mikobeauty.com
Returns & Exchanges:
1. My Item Arrived Damaged. What Should I Do?
- Email Us And Ask To Return It For A Refund Or Replacement.
2. How Do I Make A Return?
- We Will Send You A Return Label.
3. Help! I Can’t Find My Return Slip.
- Email Us To Get Another Slip.
4. I Recently Purchased An Item Online And Now It’s Discounted. Can I Get The Discounted Price?
- If An Item Is Discounted After You Bought It. You Cannot Get The Discounted Price As The Offer Was Not Available When You Bought It.
Retail & Partners:
1. Where Can I Find Miko Beauty Stores?
- To Find Stockists Check Our Stockist Section.
2. Can I Sell The Products On My Own Site?
- Yes You Can If You Are A Registered Distributor.