World renowned surgeon Dr. Michael K. Obeng

FAQs

ORDER STATUS:

1.  When Will My Order Ship?

  • Orders Usually Ship Within 48 Hours.

2. How Can I Find The Status Of My Order?

  • As Soon As Your Order Ships A Tracking Number Is Automatically Sent Over And You Can Track Your Order.

 

PLACING AN ORDER:

1. Which Payment Methods Do You Accept?

  • Visa, MasterCard, Amex Credit And Debit Cards

2. How Do I Apply A Promo Code?

  • You Can Apply Promo Codes In Your Cart At Checkout.

3. Do You Accept Prepaid Gift Cards?

  • We Only Accept Prepaid Gift Cards Issued By Miko Beauty

4. How Do I Pay With A Miko Beauty Gift Card?

  • You Use The Gift Card At Checkout Instead Of A Credit Card.

5. Is There A Pro Discount For Makeup Artists?

  • We Do Not Sell Make-up Products As Yet So No Pro Discounts For Make-up Artists.

6. If An Item Is "Out Of Stock" Online, Is It Out Of Stock At Miko Beauty Stores?

  • Not Usually. Items may be present at the store when they are not available online.

7. Can I Cancel My Order?

  • Once The Order Is Made You Cannot Can Cancel By Sending An Email Before It Is Shipped Out.

 

 SHIPPING:

1. Do You Offer Free Shipping?

  • No. We don't ship for free right now.

2. Do You Ship To PO Boxes?

  • Yes, we do ship to PO boxes.

3. Where Do You Ship?

  • mikoBEAUTY ships worldwide! Check for shipping rates at checkout.

4. How Can I Change The Country I Am Shopping In?

  • This Is Done Automatically Through The Ip Address Where The Computer You Are Using Is Located.

 

Product-related: 

1. Does Miko Beauty Products Test On Animals?

  • We Do Not Do Any Animal Testing.

2. Are Miko Beauty Products Vegan-friendly?

  • Not All Miko Beauty Products Are Vegan Friendly.

3. How Do I Know If My Miko Beauty Purchase Is Authentic?

  • If You Buy On Our Website Or On Amazon Then It Is Authentic. If You Buy From A Registered Stockist You Can Email Us To Confirm They Are Registered.

4. How Can I Find Out More Information About A Product?

  • Email Us At Customerservice@mikobeauty.com

 

Returns & Exchanges: 

1. My Item Arrived Damaged. What Should I Do?

  • Email Us And Ask To Return It For A Refund Or Replacement.

2. How Do I Make A Return?

  • We Will Send You A Return Label.

3. Help! I Can’t Find My Return Slip.

  • Email Us To Get Another Slip.

4. I Recently Purchased An Item Online And Now It’s Discounted. Can I Get The Discounted Price?

  • If An Item Is Discounted After You Bought It.  You Cannot Get The Discounted Price As The Offer Was Not Available When You Bought It.

 

Retail & Partners: 

1. Where Can I Find Miko Beauty  Stores?

  • To Find Stockists Check Our Stockist Section.

2. Can I Sell The Products On My Own Site?

  •  Yes You Can If You Are A Registered Distributor.